What to Expect During Your First Online Counseling Session
(also known as Telemental Health)

What Can I Expect When I Sign on for My Therapy Appointment?

You can expect the same level of benefits from online counseling as you would from conventional in person counseling when you are with CCS! Although online counseling has been utilized for some time, it has really been gaining popularity in recent years. Online counseling is an amazing option to better meet your counseling needs.

Online Counseling gives you the opportunity to attend sessions from the comfort of your home. No need to drive to an appointment or fight traffic when you can meet with your counselor/therapist through your own device. Just log into the safe, secure portal and be connected with your counselor.

Our licensed therapists use a secure platform for all sessions, which keeps everything secure and confidential, as well as convenient.

You will be given a link and directions as to how you log into your online therapy session when you call to schedule your first appointment. It is a good idea to log on ahead of time and see how everything works before your actual appointment so you can become familiar with the platform you are going to use. This can contribute to your session going smoothly.

What Is Online Counseling Like?

A lot of people are saying online counseling is even better than in-person sessions. By being in their own home they can talk more freely which can lead to greater strides in the counseling process.

How Can I Complete Paperwork for my Appointment?

Any forms or paperwork is now done electronically through a secure, user-friendly online portal. You can even complete forms on your phone!

You will be sent paperwork by our Scheduling Team and they can be accessed under the Patient Forms tab on any of our websites. You will be asked to be sure any matters of importance, i.e., forms are completed 24 hours prior to the time you scheduled your session. This is a smooth and seamless process in place to better serve you.

How Can I Make the Most Out of My Online Sessions?

Choose a secure, quiet and comfortable location for your session. The beauty of online sessions is that you can be anywhere in the State, your home, your car, your office etc. As long as you have privacy and feel that you can speak freely you have found a good spot. It is important to have a reliable internet connection for your session as well, minimizing interruptions due to technology issues is essential.

As mentioned above, the more comfortable you are the more beneficial your sessions can be. It is important that you are in an area with enough light to be seen and to be in a position or place where you can convey your thoughts and express yourself well.

Why CCS?

By choosing a counselor/therapist who is the right fit for you, counseling will be more beneficial. If you feel something is not right or have any other concern, it is fine to request another counselor/therapist. You will likely know very early on if you are comfortable with your chosen counselor. This relationship of trust and confidence will add so much to your overall counseling journey.

At Carolina Counseling Services, we want to be sure that we are the right fit for your personal needs. Also, Carolina Counseling Services – Sanford, NC contracts with licensed therapists who are client focused because your well-being is our number one priority.

We hope this introduction of what to expect has eased your mind and answered any questions or concerns! We look forward to seeing you soon!